Account Ineligible

Hello Team,

I purchased an account last week and unfortunately experienced significant losses last Friday.

However, I have now noticed that my account has been marked as ineligible, and I am no longer able to trade.

The Balance I have now is $49,028 and my MLL is $49,038

My understanding was that I would have more room to manoeuvre, as the account was supposed to have a maximum limit of $48,000.

Could you please clarify why my account has suddenly become ineligible and why I am no longer able to place trades?

I would appreciate an explanation of the situation and clarification on whether there is anything that can be done to restore my trading access.

Thank you for your assistance. I look forward to hearing from you.