please remove that auto feature when account / practice blows and switches to an active account. This doesn't promote traders to step back and take a breather after blowing an actual combine. Unnecessary feature.
I started a new post about this and it got removed? How was it offensive??
Ryan
Team•
Apr 10, 2024
Thanks for sharing this feedback with our team. When trying to replicate this myself, my accounts never switched to an active account after breaking a rule.
Did you by chance have multiple windows or tabs open with the same account?
goldeneraprofits
•
Apr 13, 2024
No extra tabs open, just the one. I had been done for the day but was practicing risk parameters and size on my setups. Of course when the account hit the limit, I closed the pop-up and went to hit the reset in the topstep dashboard. Maybe that could've triggered the account switching but there was also another time where I didn't reset practice account and the account still switched.
Mike Z
•
Apr 10, 2024
Agreed I hate that this happens. I lost an account not knowing it switched on a busy day.
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Comments6
Gary VanHorn
Jun 13, 2024
I started a new post about this and it got removed? How was it offensive??
Ryan
Apr 10, 2024
Thanks for sharing this feedback with our team. When trying to replicate this myself, my accounts never switched to an active account after breaking a rule.
Did you by chance have multiple windows or tabs open with the same account?
goldeneraprofits
Apr 13, 2024
No extra tabs open, just the one. I had been done for the day but was practicing risk parameters and size on my setups. Of course when the account hit the limit, I closed the pop-up and went to hit the reset in the topstep dashboard. Maybe that could've triggered the account switching but there was also another time where I didn't reset practice account and the account still switched.
Mike Z
Apr 10, 2024
Agreed I hate that this happens. I lost an account not knowing it switched on a busy day.