Topstep X lagging with 2 or more browsers open

when I open 2 or more seperate windows then my Topstep X platform starts lagging. If I leave the 3 windows in the same browser on different tabs then there is no lagging only when I seperate them does it start lagging. I am using chrome browser with no extensions active on the browser. You appear to have a problem with the topstepX platform that you need to fix..... it only happens when I move the windows out so I can view them at the same time. which is necessary to trade. I do not have a problem with my computer or fast enough connections. I can open up seperate browser windows and stream videos on Youtube and it doesn't cause a lag in TopstepX or my videos. only when the tabs are moved out of the tabs on the same browser which would indicate that it is a problem with how you allocate the resources or communication within TopstepX. Do you have any plans to fix this defect .

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Tags

Trading

Date

4 months ago

Author

tony@sunflower.com

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